Septiana Sawitri Dewi, Erlin Iriani, and Samsul Huda. “ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA BANK RAKYAT INDONESIA KANTOR CABANG MALANG”. Juremi: Jurnal Riset Ekonomi 3, no. 3 (November 28, 2023): 333–342. Accessed July 5, 2025. https://mail.bajangjournal.com/index.php/Juremi/article/view/9324.