PENGARUH ORIENTASI BELANJA, E-TRUST, DAN E-SERVICE QUALITY TERHADAP MINAT BELI DI LAZADA

Authors

  • Dionisius Dominikus Daud Carvallo Universitas Sarjanawiyata Tamansiswa, Yogyakarta, Indonesia
  • Ida Bagus Nyoman Udayana Universitas Sarjanawiyata Tamansiswa, Yogyakarta, Indonesia
  • Bernadetta Diansepti Maharani Universitas Sarjanawiyata Tamansiswa, Yogyakarta, Indonesia

DOI:

https://doi.org/10.53625/jpdsh.v1i8.2393

Keywords:

Shopping Orentation, E-Trust, E-service Quality, Buying Interest

Abstract

The porpose of this study was to determine the effect of Shopping Orientation (XI), E-Trust (X2), and E-Service Quality (X3) on Purchase Interest (Y) in Lazada. This type of research is quantitative research. The population in this study were active students in Yogyakarta with a total of 120 samples. Sampling was done by using purposive sampling method. The data collection technique used is a survey method using a questionnaire. Then the data was processed using SPSS IBM Version 25, the data analysis techniques used were data quality test, classical assumption test, multiple regression test, t test, and coefficient of determination. Based on the results of this study, shopping orientation has a positive and significant effect on buying interest. This is evidenced by the t-count value of 3.021 and the significant value 0.003<0.05. E-Trust has a positive and significant effect on buying interest, this is evidenced by the t-count value of 2.039 and the significant value shown is 0,039<0.05. E-Service Quality has a positive and significant effect on buying interest, this is evidenced by the t-count value of 4.229 and the significant value shown is 0.000<0.05.

References

Afrianti Wahyu, N. dan S. (2020). Uji Validitas dan Reliabilitas Alat Ukur SG Posture Evaluation. Jurnal Keterapian Fisik, 5(1), 55–61. https://doi.org/10.37341/jkf.v5i1.167

Alfiah, & Damayanti. (2020). Aplikasi E-Marketplace Penjualan Hasil Panen Ikan Lele (Studi Kasus: Kabupaten Pringsewu Kecamatan Pagelaran). Jurnal Teknologi Dan Sistem Informasi (JTSI), 1(1), 111–117. http://jim.teknokrat.ac.id/index.php/sisteminformasi

Aust, F. A. (2016). The electrical discharge between a pointed conductor and a hemispherical surface in gases at different pressures. Physical Review (Series I), 32(2), 254–255. https://doi.org/10.1103/PhysRevSeriesI.32.254

Austin Alexander Parhusip dan Nurul Izzah Lubis. (2020). MINAT BELI SECARA ONLINE ( Studi Kasus Pada Toko Online tokopedia . com ). 5, 17–28.

Barriyah, K., & Suyanto, A. M. A. (2019). Effect of E-Service Quality on Purchase Intention Visitors Online Store Shopee . Co . Id. E-Proceeding of Management, 6(1), 321–329.

Imari, S., Lubis, P. H., & Chan, S. (2017). Pengaruh Orientasi Belanja, Kepercayaan Online Dan Pengalaman Pembelian Sebelumnya Terhadap Niat Pembelian Konsumen Secara Online Dengan Perbedaan Gender Sebagai Variabel Pemoderasi. Jurnal Perspektif Manajemen Dan Perbankan, 8(3), 49–70.

Indra Lesmana, R. D. C. P. dan I. L. L. (2017). Produksi dan produktivitas hasil tangkapan kapal tuna hand line yang berpangkalan di Kelurahan Mawali ,. 2(6), 205–211.

Japarianto, E., & Adelia, S. (2020). Pengaruh Tampilan Web Dan Harga Terhadap Minat Beli Dengan Kepercayaan Sebagai Intervening Variable Pada E-Commerce Shopee. Jurnal Manajemen Pemasaran, 14(1), 35–43. https://doi.org/10.9744/pemasaran.14.1.35-43

Khotimah, K., & Febriansyah, F. (2018). Pengaruh kemudahan penggunaan, kepercayaan konsumen dan kreativitas iklan terhadap minat beli konsumen online-shop. Jurnal Manajemen Strategi Dan Aplikasi Bisnis, 1(1), 19–26. https://doi.org/10.36407/jmsab.v1i1.16

Mely Fitriani dan Danang Kusnanto. (2021). Pengaruh E-Service Quality Dan E-Trust Terhadap Minat Beli Konsumen Lazada Di Media Sosial. 4, 46–51. https://doi.org/10.26858/jekpend.v4i2.22431

Miranda Berliana dan Dinda Amanda Zulestiana. (2020). Pengaruh E-Service Quality terhadap Customer Satisfaction dan Loyalty pada Pengguna Gopay di Indonesia. REMIK (Riset Dan E-Jurnal Manajemen Informatika Komputer), 4(2), 11. https://doi.org/10.33395/remik.v4i2.10532

Nur Chasanah, Tiladela Luhita, dan S. R. F. (2018). IMPLEMENTASI E-SERVICE QUALITY PADA E-COMMERCE KOMUNITAS MUSLIMAH ENTREPRENEUR. 14(1), 29–38.

Prasetya, Y., & Suryadi. (2020). Jurnal Manajemen Diversifikasi Jurnal Manajemen Diversifikasi. Jurnal Manajemen, 1(1), 1–11.

Sri Nawangsari dan Nadea Dwirahma Putri. (2020). Pengaruh E-Service Quality Dan E-Trust Terhadap Kepuasan Nasabah Pengguna Bni Mobile Banking Melalui Citra Bank Sebagai Variabel Intervening. Jurnal Ilmiah Matrik, 22(1), 55–63. https://doi.org/10.33557/jurnalmatrik.v22i1.839

Sri Rahayu, T. W. dan Z. K. (2021). PENGARUH VARIASI PRODUK VALUE PLUS TERHADAP MINAT BELI KONSUMEN DI HYPERMART GORONTALO. 4(1), 13–20.

Downloads

Published

2022-06-24

How to Cite

Dionisius Dominikus Daud Carvallo, Ida Bagus Nyoman Udayana, & Bernadetta Diansepti Maharani. (2022). PENGARUH ORIENTASI BELANJA, E-TRUST, DAN E-SERVICE QUALITY TERHADAP MINAT BELI DI LAZADA. Jurnal Pendidikan Dasar Dan Sosial Humaniora, 1(8), 1583–1594. https://doi.org/10.53625/jpdsh.v1i8.2393

Issue

Section

Articles