Stevani Natalina, Yudha Wardhani. UPAYA PENINGKATAN KUALITAS LAYANAN LAUNDRY MELALUI PENGELOLAAN KELUHAN TAMU OLEH LAUNDRY ATTENDANT DI BEVERLY HOTEL BATAM . JIRK [Internet]. 2025 Dec. 2 [cited 2026 Mar. 7];5(7):7753-66. Available from: https://mail.bajangjournal.com/index.php/JIRK/article/view/11812