Siti Wahyuni, et al. “KEPUASAN PASIEN BPJS PBI TERHADAP PELAYANAN PENDAFTARAN RAWAT JALAN DI RSUD KOJA”. Journal of Innovation Research and Knowledge, vol. 2, no. 3, Aug. 2022, pp. 643-50, doi:10.53625/jirk.v2i3.3119.