Edi Sinengko, Nur Laely and IGG Heru Marwanto (2023) “PENGARUH INNOVATION QUALITY, KNOWLEDGE-ORIENTED LEADERSHIP, CUSTOMER KNOWLEDGE MANAGEMENT MELALUI BRAND IMAGE TERHADAP FIRM PERFORMANCE (Studi kasus : Perbankan di Jawa Timur) ”, Journal of Innovation Research and Knowledge, 2(8), pp. 3371–3384. Available at: https://mail.bajangjournal.com/index.php/JIRK/article/view/8925 (Accessed: 6 July 2025).