I MADE HADI PURNANTARA; I WAYAN EKA SUDARMAWAN. PENGARUH FASILITAS, KUALITAS PELAYANAN DAN LINGKUNGAN FISIK TERHADAP KEPUASAN KONSUMEN MENGINAP DI HOTEL NEO EL TARI KUPANG. Journal of Innovation Research and Knowledge, [S. l.], v. 4, n. 7, p. 5301–5308, 2024. DOI: 10.53625/jirk.v4i7.9275. Disponível em: https://mail.bajangjournal.com/index.php/JIRK/article/view/9275. Acesso em: 27 oct. 2025.