WULANDA, Olivia Diva; ANDRI WIBOWO; NENSI LAPOTULO; DEVID TRINALDO SIMATUPANG; I WAYAN THARIQY KAWAKIBI PRISTIWASA. STUDI EVALUASI OUTSOURCING PADA ASPEK PELAYANAN TAMU DI HOTEL HARMONI KOTA BATAM. Journal of Innovation Research and Knowledge, [S. l.], v. 4, n. 6, p. 3583–3594, 2024. DOI: 10.53625/jirk.v4i6.8870. Disponível em: https://mail.bajangjournal.com/index.php/JIRK/article/view/8870. Acesso em: 7 mar. 2026.