ZULFA, Vivi Rodliyatuz; KRISTANTO, Damar; PERMATASARI, Maurisia Putri; ERVIANTY, Rizka Miladiah; SALAM, Moh. Darus; FIATIANO, Edwin; DWIKESUMASARI, Phima Ruthia. USER SATISFACTION PERCEPTION OF BCA MOBILE BANKING SERVICES: A SURABAYA YOUTH PERSPECTIVE. Journal of Innovation Research and Knowledge, [S. l.], v. 5, n. 8, p. 8871–8884, 2026. Disponível em: https://mail.bajangjournal.com/index.php/JIRK/article/view/11926. Acesso em: 7 mar. 2026.