Edi Sinengko; Nur Laely; IGG Heru Marwanto. PENGARUH INNOVATION QUALITY, KNOWLEDGE-ORIENTED LEADERSHIP, CUSTOMER KNOWLEDGE MANAGEMENT MELALUI BRAND IMAGE TERHADAP FIRM PERFORMANCE (Studi Kasus : Perbankan Di Jawa Timur). JIRK 2023, 2, 3371-3384.