IMPACT OF DIGITAL MARKETING, DIGITAL FINANCE, AND DIGITAL LITERACY ON BUSINESS PERFORMANCE SMEs
Keywords:
Digital Marketing, Digital Finance, Digital Literacy, PerformanceAbstract
The development of digital technology is very helpful for the community of SMEs players in an effort to expand their market reach quickly without having to meet customers directly. The digital economy era has an impact on changes in people's lifestyles, including the transaction methods used by the public.This study aims to determine the effect of digital marketing, digital finance, and digital literacy on the performance of SMEs. This research is a quantitative study with the sample being SMEs in Kediri that use marketing technology and financial technology. the results of this study indicate that digital marketing and digital literacy affect the performance of SMEs, while digital finance has no effect on the performance of SMEs
References
Albi, K. (2020). Pengaruh Pemasaran Digital dan Suasana Toko Terhadap Minat Beli di Kedai Kopi S. Jurnal Manajemen Strategi Dan Aplikasi Bisnis, 3(1 SE-Research Articles). https://doi.org/10.36407/jmsab.v3i1.116
Almulla, D., Aljughaiman, A. A., & Papavassiliou, V. (2021). Does financial technology matter? Evidence from an alternative banking system. Cogent Economics & Finance, 9(1). https://econpapers.repec.org/RePEc:taf:oaefxx:v:9:y:2021:i:1:p:1934978
Azmi, A. W. (2021). Peran Strategi Digital Marketing dan Sosial Media.
Badan Pusat Statistik. (2022). Statistik E-Commerce 2022.
Balboa, E., Ladesma, M., & Manguerra, A. N. (2024). Digital Financing Innovations and Their Impact on the Financial Performance of SMEs in the Digital Economy Era. JMM17 : Jurnal Ilmu Ekonomi Dan Manajemen, 11(1 SE-Articles). https://doi.org/10.30996/jmm17.v11i1.10879
Bruce, E., Shurong, Z., Ying, D., Yaqi, M., Amoah, J., & Egala, S. B. (2023). The Effect of Digital Marketing Adoption on SMEs Sustainable Growth: Empirical Evidence from Ghana. In Sustainability (Vol. 15, Issue 6). https://doi.org/10.3390/su15064760
Chovanová, H. H., Korshunov, A. I., & Babčanová, D. (2015). Impact of Brand on Consumer Behavior. Procedia Economics and Finance, 34, 615–621. https://doi.org/https://doi.org/10.1016/S2212-5671(15)01676-7
Daud, I., Nurjannah, D., Mohyi, A., Ambarwati, T., Cahyono, Y., Haryoko, E., Handoko, A., Putra, R. S., Jihadi, M., & Wijoyo, H. (2022). The effect of digital marketing, digital finance and digital payment on finance performance of Indonesian SMEs. International Journal of Data and Network Science, 6, 37–44. https://doi.org/10.5267/j.ijdns.2021.10.006
Deri Firmansyah, Asep Suryana, Asep Achmad Rifa’i, & Dede Dr. (2022). PMD (PELATIHAN MEDIA DIGITAL) SEKTOR USAHA MIKRO DAN KECIL HANDYCRAFT BAMBU DI KAA SUKABUMI GUNA MENINGKATKAN PEMASARAN ONLINE BERBASIS MARKETPLACE DI ERA EKONOMI DIGITAL. J-ABDI: Jurnal Pengabdian Kepada Masyarakat, 1(10 SE-Articles), 2805–2816. https://doi.org/10.53625/jabdi.v1i10.1633
Feriady, M., Nurazree, A. N., Rediana, M., Dwi, S., & Astuti, P. (2020). Influence Of Organizational Suport And Digital Literacy On Lecturer Acceptance Of E-Learning In Indonesia: A Modification Of Technologi Acceptance Model. https://api.semanticscholar.org/CorpusID:221068849
Frimpong, S. E., Agyapong, G., & Agyapong, D. (2022). Financial literacy, access to digital finance and performance of SMEs: Evidence From Central region of Ghana. Cogent Economics & Finance, 10(1), 2121356. https://doi.org/10.1080/23322039.2022.2121356
KADIN. (2024). UMKM Indonesia. https://kadin.id/data-dan-statistik/umkm-indonesia
Kimathi, D. K., Mukulu, P. E., & Odhiambo, P. R. (2019). Effect of Digital Marketing on the Performance of MSMES in Kenya. Journal of Marketing and Communication, 2(1 SE-Articles), 1–23. https://stratfordjournals.org/journals/index.php/journal-of-marketing/article/view/258
Nur Supriadi, Y., Desmintari, Resti, A., Siregar, Z., & Aulia, N. (2021). The Impact of Digital Economy Literacy Strategy Model on Firm Performance of Small Medium Enterprises. https://doi.org/10.33258/birci.v4i4.3120
Nuseir, M., & Aljumah, A. (2020). The Role of Digital Marketing in Business Performance with the Moderating Effect of Environment Factors among SMEs of UAE.
Pollák, F., & Markovič, P. (2021). Size of Business Unit as a Factor Influencing Adoption of Digital Marketing: Empirical Analysis of SMEs Operating in the Central European Market. In Administrative Sciences (Vol. 11, Issue 3). https://doi.org/10.3390/admsci11030071
Rakib, M., Azis, Najib, M., & Isma, A. (2024). Impact of Digital Literacy, Business Innovation, Competitive Advantage on the Existence of SMEs: A quantitative study in Makassar City, Indonesia. Quality-Access to Success, 25. https://doi.org/10.47750/QAS/25.198.30
Sariwulan, T., Suparno, S., Disman, D., Ahman, E., & Suwatno, S. (2020). Entrepreneurial Performance: The Role of Literacy and Skills. The Journal of Asian Finance, Economics and Business, 7, 269–280. https://doi.org/10.13106/jafeb.2020.vol7.no11.269
Sharabati, A.-A. A., Ali, A. A., Allahham, M. I., Hussein, A. A., Alheet, A. F., & Mohammad, A. S. (2024). The Impact of Digital Marketing on the Performance of SMEs: An Analytical Study in Light of Modern Digital Transformations. In Sustainability (Vol. 16, Issue 19). https://doi.org/10.3390/su16198667
Shofawati, A. (2019). The Role of Digital Finance to Strengthen Financial Inclusion and the Growth of SME in Indonesia. KnE Social Sciences, 3(13 SE-Articles). https://doi.org/10.18502/kss.v3i13.4218
Sulastri. (2022). Peran Penting UMKM dalam Ancaman Isu Resesi. Kementerian Keuangan Republik Indonesia. https://www.djkn.kemenkeu.go.id/kpknl-balikpapan/baca-artikel/15677
Tekkanat, E., & Topaloglu, M. (2016). The Study of Customer Attitudes towards SMS Advertisements. Procedia Economics and Finance, 39, 32–38. https://doi.org/https://doi.org/10.1016/S2212-5671(16)30237-4
Utami, N., & Sitanggang, M. L. (2021). The Effect of Fintech Implementation on the Performance of SMEs. Journal of International Conference Proceedings, 4(3), 407–417. https://doi.org/10.32535/jicp.v4i3.1342
van Laar, E., van Deursen, A., van Dijk, J., & de Haan, J. (2019). The sequential and conditional nature of 21st-century digital skills. International Journal of Communication, 13, 3462–3487. https://api.semanticscholar.org/CorpusID:201358582