ORGANIZATIONAL CLIMATE AND JOB SATISFACTION: COMPARATIVE STUDY BETWEEN THE STATE INTELLIGENCE AGENCY AND THE POLRI SECURITY INTELLIGENCE AGENCY

Authors

  • Sang Ngurah Wiratama Universitas Indonesia
  • Surya Dharma School of Strategic and Global Studies, Universitas Indonesia
  • Chairul M School of Strategic and Global Studies, Universitas Indonesia

DOI:

https://doi.org/10.53625/jirk.v1i6.632

Keywords:

Organizational Climate and Job Satisfaction, Police Security Inteligence

Abstract

The phenomena of resource management practices, organizational environment and job satisfaction of human resources in both organizations are assumed to have differences considering the different characteristics of the two organizations. Therefore, this research is interested in examining how police officers perceive the organizational environment and job satisfaction felt by police officers in different organizations. The population of police officers who are in the State Intelligence Agency and the National Police Security Intelligence Agency will be the subjects of this study to obtain their perceptions of the phenomenon of organizational climate and job satisfaction. The comparative study intended in this study was conducted by comparing the perceptions of police officers in the two organizations on the organizational climate and job satisfaction.The organization is a social system where human resources are the most important factor to achieve the goals and objectives of the organization. The success of the organization in achieving its goals depends on the organizational climate in which members of human resources function and the influence on their job satisfaction in perceiving the organizational climate.

References

Applebaum.S.H.,et.al.,(2007). Positive and Negative Deviant Workplace Behaviors: Causes,Impact,and Solutions.Corporate Governance,7(5):586-598.

Ashena.M.Ramloutan.,(2011). Organisational Climate and Employee Job Satisfaction in a Government Department. Dissertation. University of Kwazulu-Natal.

Ahmad,Z.et.al.,(2012). Organizational Climate: A Study of Pharmaceutical Industry in Pakistan.African Journal of Business Management,6(49).

Choudhury.G.,(2011). The Dynamics of Organizational Climate: An Exploration.Researh Scholar. Faculty of Management Studies. Banaras Hindu University,7(2):111-116

Cresswell.W.J.,(1994). Research Design Qualitative & Quantitative Approach. Sage Publication,Inc. California,USA.

Giles.P.,(2010). The Impact of Adult Degree-Completion Programs on the Organizational Climate of Christian Colleges and Universities.Doctoral Thesis. Walden University.

Heyart.B.,(2011). The Role of Organizational Climate and Culture in Service Encounters. Doctoral Thesis. Wayne State University.

Pelin Kanten and Funda Er Ulker,(2013). The effect of Organizational Climate on Counterproductive Behaviors: An Empirical Study on the Employees of Manufacturing Enterprises. The Macrotheme Review 2 (4), A Multidisciplinary Journals of Global Macr.

Adeyemo, D.A. 2000. Job involvement, career commitment, organizational commitment and job satisfaction of the Nigerian police. A multiple regression analysis. Journal of Advance Studies in Educational Management 5(6), pp.35-41.

Allen, N.J., & Meyer, J.P. 1990. The measurement and antecedents of affective, continuance and normative commitment to the organisation. Journal of Occupational Psychology, 63, pp. i-18.

Ancarani, A., Giammanco, M. & Mauro, C. 2011. Patient satisfaction, managers’ climate orientation and organizational climate. Department of Process Analysis Political, Social and Institutional, University of Catania, Catania, Italy.

Bhaskaran, V. 2008. Online Research: A Handbook for Online Data Collection --‐ Your Guide to Effective Customer Management, Survey Analytics, Seattle, Washington, Available at http://tinyurl.com/d8ykazq (Accessed 03/03/2011)

Bodur, S. 2002. Job satisfaction of health care staff employed at health centers in

Turkey. Occupational Medicine, London, Vol. 52, pp. 353-5. Bottyán, S. 2004. Leadership and Organisational Climate. Gardenview: Zytek

Brijlal, D. 2004. The relationship between Affirmee’s Work performance and their perceptions of performance appraisals and organisational climate, Unpublished Dissertation, University of KwaZulu-Natal,Durban.

Brown, R.B., & Brooks, I. 2002. Emotion at work: Identifying the emotional climate of night nursing. Journal of Management in Medicine, 16(5), pp. 327-344.

Brunetto, Y., & Farr-Wharton, R. 2006. The impact of NPM on the job satisfaction of a range of Australian public sector employees. Asia Pacific Journal of Human Resources, 43(2) pp. 289-304.

Bryman, A., & Bell, E.2007.Business Research Methods, 2nd ed., Oxford University Press, NewYork.

Buitendach, J., & de Witte, H. 2005. Job insecurity, extrinsic and intrinsic job satisfaction and affective organisational commitment of maintenance workers in a parastatal. South African Journal of Business Management, 36(2), pp. 27-37. Burke, W.W., & Litwin, G.H. 1992. A causal model of organizational performance and change. Journal of Management.18(3), pp. 523-545.

Carol, J. 2006. Advantages and Disadvantages of Open and Closed Questions [Online] Available at http://www.e-articles.info/advantages-and-disadvantages-ofopen-

and-closed-questions.htm(Accessed 25/06/2011)

Carr, J.Z., Schmidt, A.M., Ford, J.K., & DeShon, R.P. 2003. Climate perceptions matter: a meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. Journal of Applied Psychology, 88(4),

Chen, J.C., & Silverthorne, C. 2005. Leadership effectiveness, leadership style and employee readiness. Development Journal. 26(4), pp. 280-288.

Cohen, A., & Kirenmey, C.L. 1995. A Multidimensional approach to the relationship between organisational commitment and non-work participation. Journal of Vocational Behaviour, Vol. 49, pp. 19-2002.

Cohen, A. 1999. Relationships among five forms of commitment: an empirical assessment, Journal of Organisational Behaviour, 20, pp. 285-308.

Cooper, D.R., & Emory, C.W. 1995. Business Research Methods. 5th ed. USA: McGraw Hill.

Davidson, M.C.G. 2003. Does organisational climate add to service quality in hotels?, International Journal of Contemporary Hospitality Management, 15(4), pp. 206-213.

Ellickson, M., & Logsdon, K. 2001. Determinants of job satisfaction of municipal government employees, State Local Government Review, 33(3), pp. 173-84. Available from http://slg.sagepub.com/content/33/3/173.extract (Accessed 21/02/2011).

Ellickson, M.C. 2002. Determinants of job satisfaction of municipal government employee. Public Personal Management, 31(3), pp. 343-358.

Foster, J. 2000. Motivation in the workplace, in Chiem, N. (Ed.), Introduction to Work and Organizational Psychology, Blackwell, Oxford, pp. 302-26.

Furnham, A., & Gunter, B. 1993. Corporate assessment: Auditing a company’s personality. New York: Routledge. Gerber, P.D., Nel P.S., & van Dyk P.S. 1998. Human Resource Management, 1st ed, 2nd impression, Southern Book Publishers (PTY) LTD

Gill, A.S. 2008. The role of trust in employee–manager relationship. International Journal of Contemporary Hospitality Management 20 (1), pp. 98–103.

Goleman, D. 2000. Leadership that gets results. HBR On Point, March – April, pp. 76-90.

Gray, R. 2000. The Pauda Paradigm: Assessing Organisational Climate. Ashcroft International School/ Kumpania Consulting.

Hair, J., Babin, B., Money, A.H., & Samouel, P. 2005. Essentials of Business Research Methods, John Wiley & Sons Inc., Hoboken, America.

Johnston,K.B. 1993. Busting Bureaucracy: How to conquer your organisation worst enemy, Irwin Professional Publishers, USA.

Kreitner, R., and Kinicki,A. 2001. Organisational Behaviour, 3rd ed., NewYork:McGraw-Hill Inc.

Kreitner, R., & Kinicki, A. 2008. Organisational Behaviour. 8ed. New York: McGraw-Hill.

Kuei, C., Madu, C.N., Lin, C., & Lu, M.H. 1997. An empirical investigation of the association between quality management practices and organisational climate, International Journal of Quality Science, 2(2), pp. 121-137.

Learning to analyse qualitative data: Advantages and disadvantages of qualitative data analysis.2008.[Online] Available at http://tinyurl.com/6xope7l (Accessed 23/06/2011)

Litwin, G.H., & Stringer, R.A. 1968. Motivation and organisational climate. Boston: Division of Research Graduate School of Business Administration, Harvard University.

Locke EA. 1969. What is job satisfaction? Organisational Behaviour and Human Performance; 4(November), pp. 309– 36.

Luddy, N. 2005. Job satisfaction amongst employees at a Public health institution in the Western Cape. Unpublished Masters Dissertation. University of the Western Cape, Cape Town, Western Cape.

Luthans, F.2005. Organizational Behavior. 10th ed., Boston, MA: McGraw-Hill Irwin.

Martins, N. & Martins, E.C. 2002. An organizational culture model to promote creativity and innovation. Special Edition: SA Journal of Industrial Psychology, 28(3), pp. 58-65. [Online]. Available from http://tinyurl.com/d7u9yme (Accessed 21/02/2011).

McCue & Gianakis. 1997. The relationship between job satisfaction and performance: The case of local government finance officers in Ohio, Public Productivity and Management Review, 21(2), pp. 170-191.

McKenna, E. 2000. Business Psychology and Organizational Behavior: A student’s handbook.3rded., Hove, East Sussex: Psychology Press.

Mcmillan, J.H., & Schumacher, S. 2001. Research in education: A conceptual introduction. 5th ed., New York, Longman.

Misener, T. R., Haddock, K. S., Gleaton, J. U., & Ajamieh, A. R. 1996. Toward an international measure of job satisfaction. Nursing Research 45, pp. 87-91.

Montes F.J.L., Moreno, A.R., & Fernandez, L.M.M. 2004. Assessing the organisational climate and contractual relationship for perceptions of support for innovation, International Journal of Manpower, 25(2), pp. 167-180.

Moran, E.T., & Volkwein, J.F. 1992. The cultural approach to the formation of organizational climate. Human Relations. 45(1), pp. 19-47.

Neill, J. 2007. Qualitative versus Quantitative Research: Key Points in a Classic Debate. [Online] Available at http://tunyurl.com/39hqhm (Accessed on 05/05/2011).

Nel, P.S., van Dyk, P.S, Haasbroek, G.D., Schultz, H.B., Sono, T.J., & Werner, A. 2004. Human Resources Management. 6th ed., Cape Town: Oxford University Press Southern Africa.

Ostroff, C. 1992. The relationship between satisfaction, attitudes and performance:An organisational level analysis. Journal of applied psychology, pp. 963-974.

Oshagbemi, T., & Hickson, C. 2003. Some aspects of overall job satisfaction: a binomial logit model. Journal of Managerial Psychology, 18(4), pp. 357-367.

Parker C.P., Baltes, B.B., Young, S.A., Huff, J.W., Altmann, R.A., LaCost, H.A., & Roberts J.E. 2003. Relationships between psychological climate perceptions and work outcomes: a meta-analytic review. Journal of Organisational Behavior, 24(4), pp.389-416.

Partington, D. 2002. Essential Skills for Management Research. London, Sage

Publications Ltd.

Patterson, M., Warr, P., & West, M. 2004. Organisational Climate and company productivity: the role of employee affect and employee level, Journal of Occupational and Organisational Psychology, 77, pp. 193 – 216. The British Psychological Society, London.

Patterson, M.G., West, M.A., Shackleton, V.J., Dawson, J.F., Lawthom, R. Maitlis, S., Robinson, D.L., & Wallace, A.M. 2005. Validating the organisational climate measure: links to managerial practices, productivity and innovation, Journal of Organisational Behavior, 26, pp. 379–408.

Paul, L. 2004. The Relationship Between Job Satisfaction And Organisational Commitment Among The South African Police Services In Stanger, unpublished dissertation, University of KwaZulu-Natal, Durban.

Peek, R.C. 2003. The Relationship Between Oganizational Climate and Job Satisfaction as reported by institutional research staff at Florida community colleges. Unpublished PhD. University of Florida.

Rad, A.M.M., & Yarmohammadian, M.H. 2006. A study of relationship between managers‟ leadership style and employees‟ job satisfaction. Leadership in Health Services. 19(2), pp.xi-xxviii.

Robbins, S.P. 2001. Organizational Behavior. Prentice-Hall, Upper Saddle River, NJ.

Yousef, D.A. 2000. Organisational commitment: a mediator of the relationships of leadership behaviours with job satisfaction and performance in a non-western country. Journal of Managerial Psychology, 15(1), pp 6-28.

Zeffane, R., Ibrahim, M., & El Mehairi, R. 2008. Exploring the differential impact of job satisfaction on employee attendance and conduct: the case of a utility

Downloads

Published

2021-11-25

How to Cite

Sang Ngurah Wiratama, Surya Dharma, & Chairul M. (2021). ORGANIZATIONAL CLIMATE AND JOB SATISFACTION: COMPARATIVE STUDY BETWEEN THE STATE INTELLIGENCE AGENCY AND THE POLRI SECURITY INTELLIGENCE AGENCY. Journal of Innovation Research and Knowledge, 1(6), 999–110. https://doi.org/10.53625/jirk.v1i6.632

Issue

Section

Articles