Peningkatan Kualitas Kerja, Budaya Kerja Dan Disiplin Kerja Terhadap Kinerja Pegawai Dalam Mewujudkan Good Governace Sebagai Variabel Moderasi (Studi Pada Aparatur Sipil Negara Pemerintah Kabupaten Maybrat)

  • Markus Sory Magister Manajemen, Program Pascasarjana, Universitas Widya Gama Malang
  • Muryati Magister Manajemen, Program Pascasarjana, Universitas Widya Gama Malang
  • Ana Sopanah Magister Manajemen, Program Pascasarjana, Universitas Widya Gama Malang
  • Aji Suraji Magister Manajemen, Program Pascasarjana, Universitas Widya Gama Malang
  • Rahayu Puji Suci Magister Manajemen, Program Pascasarjana, Universitas Widya Gama Malang

Keywords

Work Quality, Work Culture, Work Discipline, Employee Performance, Job Satisfaction

Abstract

Abstrak: The purpose of this study is to analyze the "Effect of Work Quality Improvement, Work Culture, and Work Discipline on Employee Performance in Realizing Good Governance with Job Satisfaction as a Moderating Variable" (A Study on State Civil Apparatus within the Maybrat Regency Government). This research employs a quantitative approach. The population consists of all 3,754 State Civil Apparatus in Maybrat Regency, Southwest Papua Province. The sample size was determined using the Slovin formula, resulting in 150 respondents, which was rounded to 70 employees. Based on the data and information, the researcher selected the sample using a proportionate stratified random sampling technique. The data analysis technique used is Partial Least Square (PLS), utilizing the SmartPLS version 4 software. The research findings indicate that improved performance appraisal can enhance employee performance. However, stronger Work Quality Improvement does not significantly drive employee performance improvement. Similarly, even though Work Culture and Work Discipline become stronger, they are unable to push for better employee performance. Job Satisfaction cannot moderate the relationship among Work Quality Improvement, Work Culture, and Work Discipline. Furthermore, Work Culture cannot moderate the relationship between Work Discipline and employee performance.

References

Aboramadan, M., Dahleez, K. A., & Hamad, M. H. (2022). Servant leadership and public sector performance: The mediating role of work engagement and job satisfaction. International Journal of Public Administration, 45(8), 651–664.

Agyekum, F. K., Owusu, E. K., & Boateng, A. (2023). Employee discipline and organizational performance in the public sector: Empirical evidence. Journal of Public Personnel Management, 52(2), 145–162.

Alamanda, D. T., & Riyanti, R. (2024). Analisis pengaruh kualitas kerja dan lingkungan kerja terhadap kinerja aparatur sipil negara. Jurnal Ilmu Manajemen dan Akuntansi, 12(1), 45–58.

Burhanuddin, B., & Mamminanga, A. (2023). Peningkatan kualitas pelayanan publik melalui penguatan kompetensi dan integritas ASN. Jurnal Tata Kelola Pemerintahan, 15(1), 22–35.

Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern Methods for Business Research (pp. 295–336). Lawrence Erlbaum Associates.

Creswell, J. W. (2023). Research design: Qualitative, quantitative, and mixed methods approaches (6th ed.). SAGE Publications.

Duarmas, J., Westplat, M., & Tanati, R. (2023). Tantangan pengelolaan sumber daya manusia di daerah otonom baru kawasan Papua. Jurnal Kebijakan Publik dan Pembangunan Daerah, 7(2), 110–125.

Faturahman, A. (2025). Dinamika tata kelola pemerintahan daerah di kawasan Papua Barat Daya: Masalah dan tantangan. Jurnal Otonomi Daerah, 13(1), 15–29.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications.

Haryono, S., Wardoyo, C., & Suripto, S. (2022). Peningkatan kinerja pegawai sektor publik berbasis kepuasan kerja dan motivasi intrinsik. Jurnal Aplikasi Manajemen, 20(2), 301–315.

Juanti, S., Permana, I., & Suhartono, S. (2024). Determinasi kualitas kerja dan kepatuhan SOP terhadap akuntabilitas kinerja birokrasi. Jurnal Manajemen Pelayanan Publik, 8(1), 77–88.

Lee, Y. H., Kim, M. S., & Park, J. H. (2021). The moderating role of job satisfaction in public organization performance models. Asian Journal of Political Science, 29(3), 278–295.

Lee, C., Wang, H., & Liu, Y. (2023). How workplace resources enhance public employee performance: A moderated mediation model. Public Administration Review, 83(4), 812–826.

Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). Rand McNally.

Muis, A., Tamsah, H., & Kadir, A. (2022). Efektivitas disiplin kerja dan kepemimpinan dalam meningkatkan kinerja ASN. Jurnal Sumber Daya Manusia dan Organisasi, 6(1), 40–52.

Nabawi, R. (2023). Pengaruh kepuasan kerja dan iklim organisasi terhadap kinerja pegawai di instansi pemerintah. Jurnal Kebijakan dan Manajemen Publik, 11(2), 120–133.

Ningsih, S., Rahayu, A., & Wibowo, S. (2024). Internalisasi budaya organisasi BerAKHLAK dalam mendorong efektivitas kerja ASN. Jurnal Reformasi Birokrasi, 9(1), 50–64.

Nugraha, A., & Susanto, E. (2023). Budaya organisasi dan kinerja aparatur sipil negara: Pengujian efek langsung versus moderasi. Jurnal Ilmu Administrasi Negara, 21(2), 142–156.

Pitaloka, D. (2025). Tantangan penerapan reformasi birokrasi pada Pemerintah Daerah di Indonesia. Jurnal Governanst, 11(1), 1–14.

Prasetyo, B., Utomo, S., & Rahmawati, E. (2024). Peran kepuasan kerja sebagai variabel pemoderasi dalam peningkatan kinerja aparatur pemerintah. Jurnal Manajemen Teori dan Terapan, 17(1), 65–80.

Pratiwi, E., Nurhayati, N., & Setiawan, B. (2024). Menguji peran kepuasan kerja dalam memoderasi budaya organisasi terhadap kinerja birokrasi. Jurnal Studi Pemerintahan, 15(1), 98–112.

Purnamarini, L., Suwarno, S., & Hartono, H. (2025). Efektivitas disiplin kerja dan pengawasan terhadap produktivitas ASN di daerah. Jurnal Manajemen Sektor Publik, 10(1), 102–115.

Rahman, M., Pratama, A., & Yulianto, H. (2024). Disiplin kerja dan efektivitas pelayanan publik pada pemerintah daerah. Jurnal Governance & Public Policy, 11(1), 30–43.

Rizki, M., Hendrawan, A., & Safitri, R. (2025). Penguatan kompetensi dan responsivitas ASN untuk mewujudkan good governance. Jurnal Pembangunan Administrasi, 13(1), 88–101.

Sabuhari, R., Sudiro, A., Irawanto, D. W., & Rahayu, M. (2020). The role of democratic leadership style in boosting employee performance. International Journal of Productivity and Performance Management, 69(7), 1420–1438.

Saleem, A., & Malik, S. (2023). Work quality and employee performance in public service sector: A resource-based view perspective. Journal of Public Affairs, 23(1), e2815.

Siboro, T. (2024). Kendala struktural dalam efektivitas birokrasi pemerintahan daerah. Jurnal Reformasi Administrasi, 8(2), 130–142.

Sutrisno, E., Handayani, S., & Haryanto, B. (2023). Internalisasi budaya organisasi dan dampaknya terhadap kinerja ASN. Jurnal Dinamika Organisasi, 11(3), 200–214.

Sugiyono. (2022). Metode penelitian kualitatif. Bandung: Alfabeta

Thanh, N. H., & Quang, N. T. (2022). Democratic leadership style and its impact on employee performance in public sector organizations. Public Organization Review, 22(4), 1089–1105.

Van der Vaart, L., De Witte, H., & Van den Broeck, A. (2022). Quality of work and employee performance: Testing the job demands-resources framework in public institutions. Human Performance, 35(3), 201–219.

Wahyuni, S., Triyanto, T., & Wibowo, A. (2024). Budaya kerja dan produktivitas aparatur sipil negara di daerah. Jurnal Inovasi Pemerintahan, 12(1), 40–53.

2026-09-05