AHMAD AINUL YAQIN; AYIK PUSAKANINGWATI. ANALISIS KUALITAS PELAYANAN JASA MENGGUNAKAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS DI CV. NUGRAHA CIPTA RAHARJA. Jurnal Cakrawala Ilmiah, [S. l.], v. 3, n. 1, p. 123–136, 2023. Disponível em: https://mail.bajangjournal.com/index.php/JCI/article/view/6529. Acesso em: 6 jul. 2025.