Lily Purwianti, Jacky, Louis Hernandez and Bendi Safero 2023. ANALISIS PENGARUH PRICE, LOCATION, SERVICE DAN WORD OF MOUTH TERHADAP CUSTOMER SATISFACTION PADA HOTEL MERLIN DENGAN PURCHASE DECISION SEBAGAI VARIABEL INTERVENING. Jurnal Cakrawala Ilmiah. 2, 10 (Jun. 2023), 3699–3712. DOI:https://doi.org/10.53625/jcijurnalcakrawalailmiah.v2i10.5836.