STRATEGIES TO INCREASE ELECTRIC CAR PURCHASE INTEREST THROUGH MODERATED TRUST IN ELECTRIC CAR BRAND EQUITY IN EAST JAVA
DOI:
https://doi.org/10.53625/ijss.v5i3.11386Keywords:
Environmental Concern, Innovation, Social Media Effectiveness, Brand Image, Green Product Awareness, Purchase IntentionAbstract
The objective of this study was to analyze the influence of Environmental Concern, Innovation, Social Media Effectiveness, Brand Image, and Green Product Awareness on Purchase Intention through Trust, moderated by Brand Equity, among electric car consumers in East Java. This study used causality, using primary and secondary data sources. The sample population was 195 electric car consumers in East Java. The analytical technique chosen to analyse the data and test the hypotheses in this study was the Structural Equation Model. The results of the study prove that Environmental Concern has a positive but insignificant effect and Innovation has a negative but insignificant effect on Consumer Trust; while Social Media Effectiveness, Brand Image and Green Product Awareness have a positive and significant effect on Consumer Trust; Environmental Concern has a negative but insignificant effect and Innovation has a positive but insignificant effect on Consumer Purchase Intention; while Social Media Effectiveness has a negative but significant effect and Brand Image has a positive but significant effect on Consumer Purchase Intention; except that Green Product Awareness has a positive but insignificant effect on Purchase Intention; Trust has a positive but significant effect on Consumer Purchase Intention; and Trust has a negative but insignificant effect on Purchase Intention moderated by Consumer Brand Equity.
References
H. Margana, “Aplikasi Motor Dc 1000 W 48 V Sebagai Penggerak Mobil Listrik Ramah Lingkungan,” Tegangan List., vol. 1, no. 42, pp. 717–727, 2012.
Endangkasia, “Perancangan dan Pembuatan Chassis Mobil Listrik Kapasitas Angkut 4 Orang.,” 2012.
Y. S. Asi, A. Assagaf, M. Indrasari, and Sukesi, “The Determinants Of Purchase Decision Through Customer Satisfaction Moderated By Social Media Marketing On Traditional Product Of Micro Small And Medium Enterprises (MSMEs) Of Central Kalimantan,” Educ. Adm.. Theory Pract., vol. 30, no. 5, pp. 1–12, 2024, doi: 10.53555/kuey.v30i5.2759.
R. Mustajab, “Penjualan Mobil Listrik di Indonesia Capai 15.437 Unit pada 2022,” Data Indonesia.com. [Online]. Available: https://dataindonesia.id/sektor-riil/detail/penjualan-mobil-listrik-di-indonesia-capai-15437-unit-pada-2022
Peraturan Menteri Keuangan Nomor 38 Tahun, Peraturan Menteri Keuangan Nomor 38 Tahun 2023 tentang Pajak Pertambahan Nilai atas Penyerahan Kendaraan Bermotor Listrik Berbasis Baterai Roda Empat Tertentu dan Kendaraan Bermotor Listrik Berbasis Baterai Bus Tertentu yang Ditanggung Pemerintah Tahun An. Jakarta: Pemerintah Indonesia, 2023.
A. Ahdiat, “Mobil Listrik Baterai vs Hybrid, Lebih Laris Mana?,” databoks.
U. Sugiarti, “Mengapa Kendaraan Listrik di Indonesia Belum Banyak Diminati?,” Goodstats. [Online]. Available: https://goodstats.id/article/kendaraan-listrik-di-indonesia-mengapa-belum-banyak-diminati-19QOb
E. Stevina, R. K. M. R., and S. E. M. Brahmana, “Pengaruh brand identity terhadap purchase intention,” J. Manaj. Pemasar. Petra, vol. 3, no. 1, pp. 1–8, 2015.
C. Bimantari, “Pengaruh kesadaran merek, kualitas yang dirasakan, dan sikap merek pada , niat beli biskuit oreo di Surabaya,” J. Bus. Banking, Vol. 8 No 2, 2019, doi: http://dx.doi.org/10.14414/jbb.v8i2.1548.
Kotler and K. L. Keller, Marketing Management (13th ed.). New Jersey: Pearson Prentice Hall, Inc., 2018.
Schiffman and Kanuk, “Perilaku Konsumen,” 2018.
F. Mahliza, “Consumer Trust in Online Purchase Decision,” EPRA Int. J. Multidiscip. Res., no. March, pp. 142–149, 2020, doi: 10.36713/epra4022.
A. K. Pakpahan and J. S. Ryan, “Faktor Determinan Trust, Attitiude dan Perceived Consumer Effectiveness terhadap Purchase Intention pada Green Fast Fashion di Indonesia,” J. Syntax Admiration, vol. 3, no. 11, pp. 1425–1435, 2022, doi: 10.46799/jsa.v3i11.498.
M. P. P. Usadi, I. G. A. K. Giantari, and M. Wardana, “Peran Kepedulian Pada Lingkungan Dalam Memediasi Pengaruh Pengetahuan Tentang Lingkungan Terhadap Niat Pembelian Produk Hijau,” E-Jurnal Manaj., vol. 4, no. 1, pp. 39–58, 2017, [Online]. Available: https://ojs.unud.ac.id/index.php/Manajemen/article/view/10026
E. R. Lestari, R. Septifani, and K. Nisak, “Green awareness and green purchase intention: The moderating role of corporate image,” IOP Conf. Ser. Earth Environ. Sci., vol. 924, no. 1, 2021, doi: 10.1088/1755-1315/924/1/012051.
R. Agarwal and W. Selen, “Multi‐dimensional nature of service innovation: Operationalisation of the elevated service offerings construct in collaborative service organisations,” Int. J. Oper. Prod. Manag., vol. 31, no. 11, pp. 1164–1192, 2002.
N. L. Pratiwi and Al-Hasin, “Pengaruh Inovasi Melalui Media Online Terhadap Kepercayaan Merek, Loyalitas Merek, Dan Kepuasan Pelanggan (Studi Kasus Pada Pengguna Gojek di Universitas Islam Indonesia),” J. Christ. Petra, vol. 41, no. 2, pp. 84–93, 2020.
J. Sarwono and K. Prihartono, Perdagangan online: cara bisnis di internet. Jakarta: PT Elex Media Komputindo, 2012.
Haudi et al., “The effect of social media marketing on brand trust, brand equity and brand loyalty,” Int. J. Data Netw. Sci., vol. 6, no. 3, pp. 961–972, 2022, doi: 10.5267/j.ijdns.2022.1.015.
A. Kurdianto, “Pengaruh Komunikasi Merek, Citra Merek dan Kepercayaan Merek Terhadap Loyalitas Merek Pada Pengguna Produk Kosmetik Wardah (Studi Kasus pada konsumen kosmetik halal Wardah di Yogyakarta),” Univ. Islam Indones. Fak. Ekon. Yogyakarta, 2020.
P. Kotler and Amstrong, Prinsip-prinsip Marketing Edisi Ke Tujuh. Jakarta: Salemba Empat, 2018.
D. P. Alamsyah and R. Febriani, “Green Customer Behaviour: Impact of Green Brand Awareness to Green Trust,” J. Phys. Conf. Ser., vol. 1477, no. 7, 2020, doi: 10.1088/1742-6596/1477/7/072022.
R. K. Zuhdi, “Pengaruh Brand Equity Terhadap Purchase Intention Deluge Company Di Kota Malang (Studi Kasus pada Konsumen Deluge Company),” J. Ilm. Mhs. FEB, vol. 5, no. 4, 2021.
U. Sekaran and R. Bougie, Metode Penelitian untuk Bisnis I: Pendekatan Pengembangan-Keahlian, 6th Editio. Jakarta: Salemba Empat, 2019.
H. Latan and I. Ghozali, Partial Least Square: Konsep, Teknik, dan Aplikasi SmartPLS 2.0 M3, 2nd ed. Semarang: Badan Penerbit Universitas Diponegoro, 2020.
Vinoth, S. Nidhi, and M. Amit, “How does green trust mediate the relationship between environmental concern and green brand knowledge during green purchases?” Glob. Knowledge, Mem. Commun., vol. 3, no. 2, pp. 79–99, 2024.
E. R. Lestari, H. K. Putri, C. Anindita, and M. B. Laksmiari, “Pengaruh green product (minuman ramah lingkungan), green advertising, dan kepedulian lingkungan terhadap green trust dan implikasi terhadap minat beli,” J. Teknol. Pertanian, 21(1), 1–10, 2020.
I. Alfairoza, “Pengaruh Brand Image, Brand Awareness, dan Media Sosial terhadap Keputusan Pembelian Parfum HMNS,” J. Manaj., vol. 23, no. 3, 2021.
T. K. P. B. Tong and H. Subagio, “Analisa Pengaruh Social Media Marketing Terhadap Repurchase Intention Melalui Brand Trust Sebagai Variabel Mediasi Pada Instagram Adidas Indonesia Di Surabaya,” J. Strateg. Pemasar., vol. 7, no. 1, p. 10, 2020.
C. Mombeuil and H. P. Diunugala, “Green brand awareness, green brand association, green perceived quality, and intention to purchase electric vehicles: The mediating effect of green trust,” 2023, doi: https://doi.org/10.21203/rs.3.rs-2540718/v1.
A. S. Rini, I. Putu Gde Sukaatmadja, and I. Gst Ayu Kt Giantari, “Pengaruh Pengetahuan Lingkungan Dan Kepedulian Lingkungan Terhadap Sikap Dan Niat Beli Produk Hijau ‘the Body Shop’ Di Kota Denpasar,” Bisnis Univ. Udayana, vol. 6, no. 1, pp. 137–166, 2017.
A. F. Hernomo, “Pengaruh Pengetahuan Lingkungan Dan Kepedulian Lingkungan Terhadap Niat Beli Produk the Body Shop Di Surabaya,” Performa, vol. 6, no. 4, pp. 302–311, 2021, doi: 10.37715/jp.v6i4.2552.
Y. S. Maulana and Alisha, “Inovasi Produk dan Pengaruhnya Terhadap Minat Beli Konsumen (Studi Kasus pada Restoran Ichi Bento Cabang Kota Banjar),” Inovbiz J. Inov. Bisnis, vol. 8, no. 1, p. 86, 2020, doi: 10.35314/inovbiz.v8i1.1313.
W. Tanuwijaya, S. Tandrayuwana, and A. Aprilia, “Pengaruh Inovasi Produk Terhadap Minat Beli Minuman Kopi Melalui Motivasi Sebagai Variabel Moderasi Generasi Z Di Kota Surabaya,” J. Manaj. Perhotelan, vol. 8, no. 1, pp. 50–58, 2022, doi: 10.9744/jmp.8.1.50-58.
C. Raheni, “Pengaruh Media Sosial Terhadap Minat Beli Konsumen Studi Kasus Mahasiswa,” J. Sinar Manaj., vol. 5, no. 2, pp. 82–85, 2018, [Online]. Available: https://jurnal.unismuhpalu.ac.id/index.php/JSM/article/view/289%0Ahttps://jurnal.unismuhpalu.ac.id/index.php/JSM/article/download/289/175
M. Sangen, F. R. Dalimunthe, and M. Claudia, “Pengaruh Efektivitas Promosi Melalui Media Sosial Instagram Terhadap Minat Beli Konsumen Pada Produk Kuliner ‘Gerobak Elba’ Banjarmasin,” Jwm (Jurnal Wawasan Manajemen), vol. 9, no. 3, pp. 188–201, 2021, doi: 10.20527/jwm.v9i3.191.
A. Jaelani and H. M. Apid, “Analisis Pengaruh Sosial Media Instagram Terhadap Minat Beli Konsumen (Studi Kasus Toko Baka Sport),” J. Ilm. Wahana Pendidik., vol. 8, no. 11, pp. 110–114, 2022.
K. A. Benhardy, Hardiyansyah, A. Putranto, and M. Ronadi, “Brand image and price perceptions impact on purchase intentions: Mediating brand trust,” Manag. Sci. Lett., vol. 10, no. 14, pp. 3425–3432, 2020, doi: 10.5267/j.msl.2020.5.035.
F. Rahmawati and H. Yayak, “Pengaruh Brand Image dan Produk Knowledge Terhadap Purchase Intention Produk Workshop From Home di Top Coach Indonesia,” J. Adm. Bisnis, vol. 1, no. 5, pp. 432–443, 2021.
P. Mensah, “Green product awareness effect on green purchase intentions of university students: an emerging market’s perspective,” Futur. Bus. J., vol. 7, no. 1, pp. 1–13, 2021, doi: 10.1186/s43093-021-00094-5.
M. M. Ihsan and I. Lilik, “The Influence of Trust, Convenience, and Consumer Attitudes Toward Purchase Intentions Online In Sidoarjo,” Indones. J. Law Econ. Rev., vol. 17, no. 7, pp. 1–15, 2022, doi: 10.1016/s1000-9361(22)00099-1.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Rinto Harno, Aminullah Assagaf, Sukesi Sukesi

This work is licensed under a Creative Commons Attribution 4.0 International License.













